Help Center

Find answers to common questions and learn how to use our AI chat platform.

Getting Started

MeraChat is an intelligent chat platform that allows you to interact with advanced AI models. You can ask questions, get assistance with tasks, brainstorm ideas, and have natural conversations.

Our platform supports multiple AI providers, giving you access to state-of-the-art language models for various use cases.

Starting a conversation is easy:

  1. Log in to your account
  2. Click the "New Chat" button in the sidebar or just start typing in the chat interface
  3. Type your message or question in the input box
  4. Press Enter or click the send button

Your conversation will be automatically saved so you can return to it later.

You can ask the AI about virtually anything:

  • General knowledge questions
  • Writing and editing assistance
  • Code help and debugging
  • Creative brainstorming
  • Problem-solving and analysis
  • Language translation
  • And much more!

The AI is designed to be helpful, harmless, and honest in its responses.

Language & Input Settings

You need to add a keyboard for your language on your device:

  • Windows: Settings → Time & Language → Add a language → Install. Switch with Win+Space
  • Mac: System Settings → Keyboard → Text Input → Edit → Add. Switch with Ctrl+Space
  • Android: Install Gboard → Settings → Languages → Add keyboard. Switch by holding Space
  • iPhone/iPad: Settings → General → Keyboard → Add New Keyboard. Switch with 🌐 icon

Most keyboards support both native script and transliteration (typing in English letters).

Transliteration lets you type in your language using English letters:

  • Type words as they sound in English (e.g., 'namaste' becomes 'नमस्ते')
  • The keyboard automatically converts Roman letters to your language script
  • Look for 'Transliteration' or 'Phonetic' layout when adding keyboards
  • Great for users more comfortable with English keyboards

This is the easiest way to start typing in Indian languages without learning new keyboard layouts.

To change the MeraChat interface language:

  1. Click your profile picture in the sidebar
  2. Select Settings
  3. In the General tab, find the Language dropdown
  4. Select your preferred language from the list

The interface will update immediately. You can chat with the AI in any language regardless of this setting.

Using the Chat

You can select different AI models using the dropdown menu in the chat top bar:

  • Click the model selector dropdown at the top of the chat interface
  • Browse available models from different providers (OpenAI, Anthropic, Google)
  • Select the model that best fits your needs
  • Each conversation remembers your model choice

Model availability by plan:

  • FREE: Access to selected models optimized for general use
  • PRO: Access to all available models including the most advanced ones

Choosing the right model:

  • Fast models: Quick responses, ideal for simple questions and casual conversations
  • Balanced models: Good mix of speed and capability for most tasks
  • Advanced models: Best for complex reasoning, coding, analysis, and creative work
  • Specialized models: Some models excel at specific tasks like coding or long-form writing

Tip: Advanced models consume more tokens but provide higher quality responses. Choose based on your task complexity.

You can easily manage multiple conversations:

  • All your conversations are listed in the sidebar on the left
  • Click on any conversation to switch to it
  • The conversation titles are generated automatically based on your first message
  • Recent conversations appear at the top

Currently, individual messages cannot be edited after being sent. However, you can:

  • Start a new conversation to rephrase your question
  • Copy useful responses for later reference
  • Delete entire conversations from the sidebar (hover over a conversation and click the delete icon)

To share a conversation with others:

  1. Open the conversation you want to share
  2. Click the share button in the chat header
  3. A shareable link will be generated
  4. Copy and send the link to anyone you want to share with

Shared conversations are read-only for viewers. They can see the conversation but cannot modify it.

Usage limits depend on your plan type:

  • FREE: Daily and monthly token limits apply. You can track your usage in the sidebar.
  • PRO: Higher token limits and access to premium models.

Tokens are units used to measure AI usage. Both your questions and the AI's responses consume tokens. Your limits reset daily and monthly.

Account & Data Management

You can export all your conversation data:

  1. Go to Settings from the user menu
  2. Navigate to the "Danger Zone" tab
  3. Click "Export my data"
  4. You'll receive an email with a download link

The export includes all your conversations and messages in a structured format. You can export your data once every 24 hours.

To delete all conversations at once:

  1. Go to Settings from the user menu
  2. Navigate to the "Danger Zone" tab
  3. Click "Delete all conversations"
  4. Confirm the action (this requires two confirmations)

Warning: This action cannot be undone. All your conversations and messages will be permanently deleted.

If you wish to delete your account:

  1. Go to Settings from the user menu
  2. Navigate to the "Danger Zone" tab
  3. Click "Delete account"
  4. Confirm the action

When you delete your account:

  • All your conversations and messages are permanently deleted
  • Your account is marked as deleted
  • You'll be signed out automatically
  • You can sign up again anytime with the same email - your account will be reactivated

When you delete your account:

  • All conversations and messages are immediately and permanently deleted
  • Your usage statistics and plan information are preserved for analytics
  • Your account is marked as "deleted" but can be reactivated if you sign in again
  • This prevents abuse of quota limits while allowing you to return

If you want a complete data export before deletion, make sure to export your data first!

To update your profile:

  1. Click your profile picture in the sidebar
  2. Select "Settings"
  3. Go to the "Profile" tab
  4. Update your name or other information

Note: Your email address is tied to your authentication provider (Google, GitHub, etc.) and cannot be changed directly in the app.

Still need help? Contact Support

MeraChat - AI for People